I spoke to someone at your office and she was incredibly helpful - far more than I expected, and definitely more than at other places. Thank you.
 

Thanks so much for your assistance and the speed that you got things done for me is exemplary. Your customer support is excellent and very professional in your work ethics. Thanks very much for everything and especially your employee that answered my inquiry. She deserves high praise for her charming way of taking away the pressure we have been having for simply requiring your exemplary inspection to be done.

My experience with Eyeon property inspections has been seamless. The staff members (Sue and Karina) who has assisted me with the strata report for our first property been great to deal with. They are very fast to respond and deliver what they promise. Their communication with their customers is key and they will keep you informed every step of the way. We had a few questions which we were unsure about after reviewing the strata report, Sue and Karina were able to provide further insight to help me get the information I need. I will be recommending them to my friends and would use them again in the future.
 

Feedback is only positive - the team members that I spoke to on the phone were amazing and the report was provided in exceptional time which is exactly what we needed. We will be using Eyeon again.
 

I am very happy with the report from EYEON. It provided good information on issues to look out for that I would not have known about. He informed us that the pitch of the roof was too low for terracotta tiles and that was the most expensive issue to fix. He also balanced that by letting us know that things like wood rot timbers which we were concerned about wouldn't actually be that expensive although it looked bad. This was exactly the advice we needed. Will use again for the next potential purchase and recommend to others.
 

Really helpful following up on my questions on the strata report. Excellent service.
 

Extremely efficient, knowledgeable staff, punctual and good value for money.
 

Employing EYEON to conduct our building report enabled us as vendors to understand any potential defects In our home, and provided potential buyers with a fast and less costly way of obtaining a professional building report.
 

Report came quickly and was easy to download, probably the best strata report service I've used so far.

I like everything about your report. Easy to read. And the full disclosure of supplementary documents like agm minutes, budget statement, balance sheet, 15 year maintenance forecast also gave me the assurance that your report is reliable. Great work!

I don't have any suggestions for improving things because you all seem to have this covered. I do have some nice things to say, which is unusual given that I'm dealing with real estate agents and lawyers at the moment and have nothing nice to say about any of them! Firstly, I hope Eyeon is a good employer to you, because I've been really impressed by the team. I think I've corresponded with three staff in customer service and you'll all been so responsive to every email and every request. The follow-up well exceeded my expectations. Fingers crossed there aren't too many more strata reports in my future, but if I need to commission my own again I'll be coming back in your direction.
 

A seamless process that made it super easy and economical for prospective buyers to get better informed on the status of our strata plan.
 

I have had a good experience with Eyeon. I have found your service easy to use, prompt to provide and overall you are filling a valuable role in the property market. Missing out on the property I had my eye on was depressing but your prompt partial refund was heartening and now I can put it behind me. Thanks again.
 

The report was well written and thorough. There was enough information to make judgement and seek additional inspection or trades as required. Impressed.
 

I've got nothing but good things to say. I appreciate the structure and detail provided. Also the extra information provided as part of mine relating to the court processes help inform my decision not to go ahead and dodge a potential messy situation in the future.
 

This report helped me to decide that this purchase was not a good idea, thus taking the emotion out of the process which was good for me.
 

Excellent report. Provided the information we needed to make an informed decision about the property.
 

I found that the report from EYEON was definitely one of the better reports and my queries were acted on promptly by Greg. So I do have a confidence in EYEON, which I cannot say for other free reports through agents.
 

This is my first home purchase therefore things such as strata report are foreign to me. That said I spoke to a person (Greg) from EYEON and he was incredible. He followed up info and clarified things for me, I learnt a lot from talking to him.
 

I found your report to be fantastic quality and very thorough in the areas assessed. I've seen other reports that don't comment on as much as your report did, which increased my confidence in buying the report, and it was very partial.
 

EYEON were very prompt and helpful when replying to any enquires made by the purchaser and real estate.

Michael phoned and answered a few questions I had and was very informative and professional. Would certainly use you again.

It is a great service that can be received instantly on payment by credit card. Much quicker than waiting a couple of days to receive the information from a strata agent.

Sue was very friendly and efficient and spent time with me on the phone answering my questions as we are a self-managed Strata plan. I found this service professional and would highly recommend it to other vendors.
 

Your strata report was fantastic and by helping me not proceed with the property, it has probably saved me tens of thousands of dollars. I will absolutely be using your property inspections in the future and will recommend you to my friends.
 
 

Fabulous assistance, made additional inquiries on our behalf to assist clarify some specific concerns we had as a potential purchaser.
 
 
 

The person that did our building and pest inspection was very thorough. We appreciated being told of a couple of minor issues that we could deal with before the auction of our home.
 
 

Great service, very friendly inspector and had the report the next day. Very happy to recommend EYEON, they made the entire process easy!
 
 
 

Peter Symonds was a pleasure to speak with when I had questions about the property. He was a lot more helpful compared to other inspectors I have spoken to elsewhere!
 
 

I found it really helpful to be able to speak to Peter. He was very diligent and went through every issue with me until I was happy. I would use Peter again.
 
 

We were very impressed with the EYEON search - very comprehensive, thorough, and very well set out to release information clearly and easily. One of the best strata search documents we've seen.
 
 

Excellent service and follow up on the phone from the EYEON team. Made the effort to call the strata manager and got additional valuable info.
 
 
 

I had some questions about the contents of the report and Greg was super helpful. He went above and beyond to help me get to the bottom of my queries. I wasn't expecting that level of assistance so very pleased.
 
 

It was such a help to be able to speak to the person who carried out the report. It was really beneficial to have everything explained so we could make an informed decision.
 
 

Thank you very much for your prompt assistance. I must say you guys provide great service. I will never complain about having to pay $69 for the report, ever again!! Worth every cent.
 
 

Thank you - Even though I didn't proceed with the purchase of the property - I would like to say thank for taking the time to answer my many questions and I look forward to using your services again.
 
 

Marina at Eyeon was very generous with her time on the phone and walked me through the report thoroughly. Her follow up emails were very prompt too. Great job!
 
 

Greg and the strata inspector were amazing at getting the report done as quickly as possible, and also with calling in advance to talk through the important details they saw.
 
 

I just wanted to say thank you for your services for this matter, especially for going above and beyond in returning my call after hours on Friday and having such a quick turnaround for a complicated strata situation. I will highly recommend your services to everyone!
 

This was my first purchase where the vendor provided the inspection report. Any doubts about independence dissipated when I reviewed the detailed report and spoke to Wayne. As I reviewed the report only hours before exchange of Contracts this service provided me with flexibility my own inspection could not.
 

Happy to have a report provided by the vendor but expect to pay to access it. The additional key will be the reputation of the inspector company. Very happy with the process on this property.
 
 

It's a great service and a great tool for agents to get the deals done quickly & efficiently.
 
 
 

Having not had to have strata reports available for previous sales, this service certainly helped and made the whole selling process easier.
 
 

I just wanted to appreciate you and your company for your professional report that initially alarms me into whether I should continue with the purchase of this property. I was really impressed by your details regarding the building and pest reports. Without your help, I definitely couldn't make a good decision and now I'm happy paid near $800 to your company but got a very useful details about this property.

I did have some concerns about a building report commissioned by the selling agent, but these were quickly allayed after a conversation with one of the Eyeon employees (I believe his name was Greg, but it was a few weeks ago now...) who ran me through a number of queries I had - and even went to the effort of calling me back to clarify a few things after he'd tracked down some more information.

We relocated from Sydney to Melbourne and hence the need to sell the property in Sydney using EyeOn services. In trying to buy property in Melbourne, we fully appreciated the business value of EyeOn service as we had to fork out full fees for inspection services and that added up quickly as the number of auctions we attended and failed increased.
 

This was the second time we've used EYEON. The first was from a recommendation and we used you again as we were happy with our initial experience. We'll need to use you again shortly (we hope)!
 
 

It was arranged for us by our real estate agent. The report gave us and our potential buyers confidence in the property's benefits, leading to 11 registered bidders for our main road home.

We had a great experience with Eyeon, they answered all of our questions and followed up our queries with the Strata.
 
 
 

Made my process very, very easy. I highly recommend. Very courteous and efficient, a pleasure to deal with.
 
 
 

The team at Eyeon have all been great. Everything is handled quickly and with minimum fuss. Lovely dealing with professional organisation. Will recommend to other who are looking for this kind of service.
 
 

I have had a very prompt and an excellent, thorough service with your company. You made even the rebate process much simpler and I also appreciate that very much. I will surely engage you for any future inspections. Thank you.
 
 

Marina was extremely helpful and went above and beyond to assist us with our enquiries.
 
 
 

My husband and I've been buying and selling strata properties for over 30 years in various locations and on each occasion we've obtained a strata report from a range of different suppliers of such reports. Your strata report is the most comprehensive we've seen and you are to be congratulated for your superior work, timeliness, absolute value for money and willingness to work outside normal office hours to get the report completed and provided to me. We would have no hesitation in recommending your company to our family, friends and work colleagues.

Always very responsive and easy to work with.
 
 
 

The team is awesome and always ready to help.
 
 
 

A professional company. A professional reply to questions. Clearly written and informative.
 
 
 

I did have a very good experience beyond the report itself when I was able to get additional context/ask questions to Marina. She was very prompt in responding and provided helpful insight for someone who is buying their first home.
 
 

Michael was fantastic and provided great frank advice based on the information available. Thanks!
 
 
 

With the issues going on with residential apartments in Sydney, it is 100% important to make a report available for prospective buyers at a discount price. It also allowed our agent to track and identify the serious buyers.

I thought your product and service was excellent and no doubt I will l be using you again as the search continues.
 
 
 

Really found Eyeon super helpful. Have called twice regarding two separate properties. Both time the phone has been answered first call and the agent on the end of the line has been exceptionally helpful in regards to walking me through the report. Can't remember the name of the first agent. Second was Marina. Above and beyond. Just recommended yourselves to the Real Estate of another apartment who are using a less available service.

Thank you very much for your prompt response, it has been very helpful. The quality of strata report done by you guys are one of the best I have seen so far. Thank you again.
 
 

Communication with your company has been fantastic, thank you for a great experience and I look forward to working with you again.
 
 

The report was excellent and the identification of the crane damage informed our decision not to purchase the property. The service was always good (your staff were responsive and helpful) and the inspection was conducted shortly after I purchased the strata report service and report was updated in a timely manner. Yes overall I am happy with your service and will use your services in the future if we need to do more due diligence checks on the properties.

One of the best companies I have ever dealt with and the staff are amazing.
 
 
 

Your service has been exceptional, will definitely be using your services again in the future! Emails have been replied promptly and effectively - I was at first unsure as everything seemed to be email based and there was no link to refund etc, but it turns out to be extremely convenient when done well! Also, when my husband called to order another report relating to the property, a staff suggested to wait for the strata report. This has saved us from spending precious money unnecessarily when our budget is already tight - thank you so much for the sound advice! Thank you so much EYEON.

I found the team at EYEON property inspection extremely friendly and helpful. The inspection was organised for the following day after my phone call and a comprehensive report was emailed to me the same day as the inspection which I found amazing. Wayne who did the inspection was extremely thorough. I only had a couple of questions which he happily discussed with me over the phone. I would highly recommend using EYEON property inspections to anyone wishing to purchase property.

Marina was very good. Extremely helpful, answered all my questions and even made some calls and got back to me very quickly with some enquiries I had that were not in the report.
 
 

I found everyone on the team, from the first phone call to the strata report and the rebate, to be motivated, competent, professional and very helpful. I could not fault the company in any way. Thank you for a great service.
 
 

While we eventually did not buy the property in question, we found that talking with the inspector of the property over the phone and about aspects of his Report was very pleasant and helpful. We were also impressed with the speed and courtesy with which we were put in touch with him when we called your phone line.
 

Marina was very professional and courteous during the call. She answered all my questions and helped me to understand the issues in more detail. Marina was also very prompt in sending me additional information.

You provide a great service, informative and efficient. My wife phoned you and spoke with the inspector for nearly an hour. We're very satisfied. Thank you.
 
 

EYEON has always been great to work with, even when I still worked back at Cohen Handler, but now we have started our new company, Trelease Associates, we look forward to a long standing relationship!
 
 

I had to call re an item in the report and was really happy with the service I received and professionalism of the whole experience.
 
 

Thanks for great service and consistent follow-ups.
 
 
 

Great service and affordable options for purchasers.
 
 
 

I found your reports to be one of the most comprehensive of the reports Vendor's agents sent us to.
 
 
 

The person who bought our property used the EYEON strata report to help make their decision to buy. The convenience of them having access to this meant they didn't have to arrange a report of their own and resulted in us securing a sale sooner.
 
 

It was my first strata report so I have nothing to compare it to. I liked the fact it was fairly comprehensive and it was not too expensive. I had a few questions and your staff quickly resolved them, got hold of a recent AGM minutes and summarised them for me. I thought it was a good service.
 

Friendly, quick and well informed; a pleasure to do business with them.
 
 
 

Using EYEON's report gave me an important insight about an attractive property I was seriously considering buying, and was under pressure to make an offer on. Fortunately I was able to gather it was not a good buy for me, based on issues raised in the report, and to walk away. As a buyer, without the skills to conduct a property search/inspection myself, I would not have had the information I needed to make a good decision, without spending a considerable sum of money.

The report was excellent: in less than 5 minutes, it helped confirm the decision I had made to not proceed at auction. I had my doubts before, but wanted to make sure that I wouldn't regret purchasing if it went "cheap" (it is a foreclosure). Frankly, I think the previous owner was smart to walk away.
 

Thank you so much for the follow up. Absolutely five star service. I will keep using your service and recommend my friends to you.
 
 

I had called and told you about the problems associated with prospective purchasers deciphering complex engineering reports regarding our block of units. Your writer directed the reader to which parts were relevant to making an informed decision. It made a huge difference to my selling process. I definitely recommend EYEON.
 

Firstly, I greatly appreciate your prompt reply to my request. Secondly, I am most impressed with your prompt & efficient service, whereby I received a report of the Strata Minutes, within minutes of requesting them for a unit in Bondi Junction. This allowed me to attend the auction, the next day, fully prepared. This was most impressive & worth the fee charged. I will certainly continue using EYEON for property searches in the near future, as it is our wish to purchase an apartment soon.

Easy, reliable and thorough. Thank you.
 
 
 

We found the service easy to access, totally professional and easy to facilitate. We received what was offered, on time, and without fuss - we would definitely recommend your services in the future.
 
 

I love the easy way in which the platform offers buyers a ready made solution in the ability to download and access the reports. Makes my life as an agent allot easier.

I have purchased 2 strata reports from your company and have been impressed with the fast response time and quality of reports.
 
 

Your assistance contributed towards a smooth sale. Thank you.
 
 
 

Great to be able to obtain the report and really helpful to be able to speak to the person who prepared the report. This helps in confirming an offer on the proposed property and ultimately, resulted in withdrawing the offer on the property - which was still a benefit in terms of saving additional costs and time on this property. Well worth the cost and a valuable report for sure.
 

Fantastic concept for possible buyers to check your thorough report before committing to a purchase. Extremely happy with your excellent and efficient service.
 
 

It was great to know that side of things was taken care of and potential purchasers had all that information at their fingertips.
 
 
 

Always a pleasure to work with EYEON.
 
 
 

Quite helpful to have this report available prior to purchase. Yes, we did organise a second inspection, as highlighted by the first report, however the purchase moved along a lot quicker. Well done!
 
 

Fast reply - Professional and well prepared approach. Assisted my clients and prospective purchasers in making a well informed and clear decision in moving forward.
 
 

We are very happy and satisfied with our overall experience with EYEON and would definitely recommend your services.
 
 
 

It’s a very convenient service that saved me a lot of time in a somewhat quick decision making process to buy a property. I’ll use this service for when I sell my property next year as it provides buyers the confidence that you have in your own property, avoids multiple builder walk through who are there only to criticize the property to lower the sell price expectations. Your service avoids all this and provides information the required independence.

The great thing for me was that the report took the questions away from me so that I don’t need to deal with potential buyers questions.
 
 

As a seller, you never know what impact your marketing strategies have on the buyer (including EYEON, of course). It seems to me that having reports available to all potential purchasers is a great idea, adding a level of certainty to a very important decision.
 
 

It was a good recommendation by my agent – it gave me confidence that I knew what issues potential buyers might raise, and offered a valuable tool for seeing which parties were truly engaging in the sales process. We knew those who paid for the downloaded report were serious contenders.